Complaint Information
How do I file a
complaint against a homeopathic and integrated medicine doctor?
The complaint must be
submitted in writing to the board office. Be as
specific and objective as you can in narrating the
events. Mention dates, other persons involved, include
copies of bills and any other communications your may
have had with the physician that would assist the board
in understanding the facts of the matter.
How does the
Board process a complaint?
A copy of the complaint is
sent to the physician with a request for a response
within ten days of receipt of the complaint and copies
of medical records and/or invoices if appropriate.
Arizona Medical Board (AMB)or the Osteopathic Board (OBEX)
are notified if that physician is also licensed
concurrently with that board. Unless this Board
hears otherwise from the AMB or OBEX, it assumes
jurisdiction. After the physician's reply is received
additional investigation may be performed and once the
initial information is complete the file is prepared for
review by the Board. Approximately ten days before the
next scheduled meeting the complaint and
the physician's response are forwarded to each of the Board members
for review and recommendation at the next board meeting,
of whether or not an investigation should be opened.
-If it is determined
by the Board that a violation has not occurred, the
complaint is dismissed and the complainant and the
physician are notified-.
-If it is believed
that a violation occurred, or the Board members believe
further information is necessary, the physician may be
called in for an either an investigative interview or an
informal interview. Based on the results of an
investigative interview a physician may receive a Letter
of Concern or the case may be dismissed or, if warranted
the matter may be referred for the informal interview.
-Please note that
the Board has the option of not conducting an
investigative interview and may proceed immediately to
the informal interview, or if circumstances warrant,
prepare to conduct a hearing. After an informal
interview the board may do any of the following: dismiss
the complaint, file a letter of concern, issue a decree
of censure (considered an official action against the
physician’s license) impose a period of probation or
impose restrictions (including temporary suspension not
to exceed twelve months) on the license.
-They may also
choose to conduct a formal hearing. The physician, who
after a hearing, is found guilty of unprofessional
conduct, or is found to be mentally or physically unable
to engage safely in the practice of homeopathic medicine
may be censured, placed on probation, or have the
license suspended or revoked. In all cases involving
dual-licensed physicians, the appropriate board is
notified of outcome.
When will my
complaint be heard?
Complaints are reviewed and
discussed by the board at the meeting after the
full board receives the complaint package.
You will be notified of the date the matter will be
placed on the agenda. The Board meets six times per
year on the second Tuesday of the month. |